How to identify unknown devices in Microsoft Windows

If you have a device that Microsoft Windows doesn’t recognize, an “Unknown device” will show up in your Device Manager with an exclamation mark, this device cannot be used by the operating system. In this tutorial we will learn how to identify and install unknown devices, in a general way.

1. Identifying

a.) Double click on the “Unknown device”, go to the “Details” tab and select the “Hardware Ids” property.
My example device is VEN_10EC&DEV_8168 which means vendor ID is 10EC and device ID is 8168.

Windows Hardware Ids
b.) Go to https://www.oueta.com/pci-database/ and enter the values.

c.) If the device is not found in the database, try Google.

2. Installing

If you successfully identified the “Unknown device” you can search, download and install the drivers.

My recommendation:
a.) Check out the vendors website.
b.) Google is your best friend, search by device name or vendor and device id.
c.) Download clean drivers, only from trusted sources.

Install Microsoft VX-1000, VX-3000 or VX-6000 webcam on Windows 10

Microsoft VX-1000 webcam

Remember? A product of 2007, it’s been a while… if you try to install the latest Lifecam on Windows 10, you will get..

Microsoft Lifecam, Windows 10 compatibility issue
Microsoft Lifecam, Windows 10 compatibility issue

Let’s fix the problem by installing manually the driver..

1. Download the driver for 64 bit: VX-1000, VX-3000VX-6000
2. Extract the downloaded zip file.
3. Open “Device Manager”, right click on “USB camera”, select “Update Driver”, browse for the driver and install.

Update 27/10/2017: 32 bit drivers: VX-1000, VX-3000VX-6000
Update 12/12/2017: It works only with classic Skype (https://www.skype.com/en/get-skype/) doesn’t work with Skype or Camera App from Windows Store